San Mateo, USA
Posted 2 weeks ago

What We Do

Thinking about a role with an industry leader where you will impact growth and actively influence future success of your company? If so, AdsWizz has an excellent opportunity for you! The success of our company depends on our most vital resource, people. We have a unique culture based on entrepreneurialism, hard work, and innovative thinking. We believe we are fundamentally driving the digital audio advertising industry forward.  At AdsWizz our mission is to be the monetization technology powering the digital audio revolution – music and spoken word.

Who We Are Looking For

As a Technical Account Manager you will be responsible for maintaining technical relations with some of our biggest publishers and partners. High degree of technical background in AdTech platforms is strongly preferred. You will become the technology and product advocate on behalf of the publishers, manage resolution of critical technical incidents, and educate our customers on how to use our products to maximum value gain. In addition, you will assist in growing the business by on-boarding new audio publisher customers and project managing technical integration to deploy AdsWizz’s full suite of monetization solutions. We are looking for someone with an unquenchable thirst to win who’s passionate in helping online audio publishers adapt to the digital world in monetizing this new channel.  The ideal candidate will thrive in our fast paced, results-driven, start-up culture. This position is based in San Mateo, CA but involves occasional travel.

Your Role

  • Become an expert on the AdsWizz supply side platform while understanding its unique position and the value it affords to our supply partners
  • Drive on-boarding of new partners including business requirement definition, technical briefing and product deployment specifications, project launch plan creation, acceptance validation and product delivery project management
  • Coordinate with the Sales/Business Development, Product and Operations Management, and publishers to ensure operation-readiness post-launch
  • Act as a point of contact for customer product and operational change management, post product delivery
  • Be a product liaison covering roadmap, releases, and feature requests between our product team and publishers
  • Monitor key technical and business metrics, share insights and analytics to partners/customers and internal stakeholders
  • Help facilitate various workstreams from both a product and commercial perspective
  • Manage P1 system incident escalation, communicate status and resolution to partners/customers in collaboration with Global Tech Support and Operations team
  • Support quarterly business account reviews with partners/customers and internal executive teams

You are

  • An entrepreneurial, self-starter
  • Strong organizationally, process and analytical skills. Detail-oriented
  • Excellent interpersonal communicator (written and verbal) skills, especially in client services context
  • Deeply interested in the advertising technology industry
  • Passionate and enthusiastic: willing to daily do what it takes to get the job done
  • Able to handle work in a fast-paced environment and to work with international teams
  • Open and flexible to execute tasks at every level
  • Applicants must have a good sense of humor and sound judgment
  • Experienced working with remote operations and R&D team a plus

 

You Have

  • Bachelor’s degree from a leading US or International University
  • 3+ years of related Account/Client Services, Technical Consulting and/or Sales Engineering experience in advertising technology is required
  • 2+ years of experience with JS, HTML, SDKs, VAST, OpenRTB, audio/video encoding, log files, and web browsing debugging tools
  • Proven project management experience with platforms involved in the direct sales and programmatic ecosystem (i.e. SSPs, DSPs; ad servers)
  • Superior analytical skills and experience with analytic investigation through gathering of large data set to identify and explains trends or patterns
  • Works well against deadlines and has a clear understanding of how to estimate a project and lead it to completion
  • A professional and positive demeanor when dealing with internal and external personnel
  • A proven track record of business successes
  • Excellent combination of operational, technical support, and business awareness with a consultative mindset

You get

  • Casual and friendly working environment with opportunities to impact the company with your ideas and involvement
  • Technological diversity
  • Working in an international/multi-cultural team
  • Competitive remuneration package
  • Bonus programs for excellence and achievement

Who We Are

AdsWizz is the leading technology provider of advertising solutions for the digital audio industry. The company seamlessly connects the digital audio advertising ecosystem with its suite of platforms and software solutions. AdsWizz provides leading audio publishers with advanced server-side and client-side insertion software, and with audio-centric ad serving and supply-side platforms. AdsWizz also operates the largest premium audio ad marketplace and provides ad networks and programmatic trading desks with solutions to effectively trade online audio inventory.

 

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