How Publishers Can Turn Trust Into Growth

It’s easy to think of trust as a background requirement rather than a growth lever.

Earning and maintaining audience trust through strong privacy practices has become a real differentiator for publishers. In audio advertising, this trust serves as both a competitive advantage and a foundation for sustainable revenue growth.

Listeners today expect relevant experiences and personalization, but also demand control over their data. Nearly 74% of respondents say they would lose trust in a business following a data breach, and 86% of survey respondents indicate that data privacy is a growing concern for them, according to industry research.

Publishers that strike a balance between relevance and respect, along with a thoughtful approach to privacy, build deeper connections with their audiences and foster loyalty that ultimately drives stronger monetization.

Privacy Builds Opportunity, Not Obstacles

Privacy is often seen as a hurdle that slows innovation. In reality, it can be the opposite. Trust builds loyalty, and loyalty drives renewals, sponsorships, and long-term advertiser relationships.

As Maria Breza—then VP at SiriusXM Media, now Chief Transformation Officer at SiriusXM—told The Wall Street Journal:

“The intimacy that is created through the audio experience can be really powerful. But with great power comes great responsibility. Advertisements that are unwelcome can turn consumers off not just to our brand but also to the advertiser’s brand.”

By leading with transparency and respect, publishers can turn privacy-conscious listeners’ experiences into a source of strength. That trust keeps audiences listening and advertisers investing over time.

Preparing for a Stricter Future

Expectations around privacy and responsible data use continue to evolve across markets and regions. While requirements differ, the overall direction is consistent: brands and publishers are expected to operate with greater clarity, accountability, and respect for their audiences.

Forward-looking companies don’t wait for external pressure to improve their practices; they establish clear internal standards and adopt approaches that are designed to scale in a privacy-evolving environment. The result is a more resilient business, one that adapts smoothly as expectations change.

As Breza says in the same interview:

“It is easy to think about privacy through the lens of noncompliance risk or revenue loss. That is not a winning stance. A better approach is to consider how addressing privacy concerns can be a driver of innovation and an opportunity to grow the business with new, better solutions.”

Measuring Success as Signals Evolve

Advertisers still need evidence that campaigns deliver results even as traditional identifiers like cookies play a smaller role. That is why outcome-based, privacy-focused measurement has become increasingly important. Solutions like AudioPixel help publishers demonstrate impact through signals such as brand lift, engagement, and conversions. For example, Hyundai Turkiye’s campaign using AudioPixel achieved a 1.3% audio conversion rate, generating 8,000 leads.

By focusing on outcomes rather than individual tracking, publishers can continue to prove value while supporting privacy expectations and a positive listener experience.

Keeping Campaigns Relevant Without Personal Data

Relevance doesn’t have to come at the cost of privacy. Comscore Predictive Audiences helps publishers serve ads that actually fit what people are listening to without tracking anyone individually. The approach relies on aggregated signals like TV habits, gaming behavior, or life stage to form audience segments that don’t use personal identifiers. It keeps campaigns effective as identifiers fade. Advertisers still get strong results, listeners keep control of their data, and publishers maintain a healthy, monetizable inventory.

Trust Pays Off Over Time

Trust compounds. When listeners feel respected, they subscribe more readily and respond positively to sponsorships and host-read messages. Advertisers notice this loyalty and direct budgets toward publishers with strong privacy signals.

Inclusion lists, private marketplaces, and long-term deals are increasingly built around trusted, privacy-conscious environments. The publishers who make trust visible and verifiable will be the ones winning larger budgets.

What Publishers Can Do Today

  1. Treat trust as a KPI: Create ways to track it, measure it, and use it in your commercial story, based on your brand’s values.
  2. Design clear listener experiences: Transparency, choice, and privacy considerations should feel like part of the product. Strong consent experiences where legally required are part of the product journey and essential for building loyalty.
  3. Invest in privacy-focused audience solutions: Models such as Predictive Audiences keep campaigns measurable and relevant without intrusive tracking.
  4. Unite your teams: When ad ops, product, sales, and data science speak with one privacy-forward voice, advertisers hear a clear story.

Turning Trust Into Growth

With the right strategy, trust, and a clear commitment to privacy, it becomes a growth engine in its own right. One that strengthens advertiser relationships, supports smarter measurement, and helps build audiences that stay engaged.

At AdsWizz, we put that belief into practice. Our audio adtech delivers the results advertisers expect while giving listeners the clarity and control they deserve.

Reach out if you want to build smarter measurement, stronger partnerships, and audiences that keep coming back.

by Ryan Dilworth, Senior Product Manager, Ad Platform and Marketplace

 

Ryan Dilworth

View posts by Ryan Dilworth
Ryan Dilworth is a Senior Product Manager at AdsWizz, with a career spanning 20 years across roles in programmatic, product management, and podcasting. Outside of work, he enjoys cooking, volunteering, and spending time with his family.

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